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About Us

What is Hasu eCounselling?

Hasu eCounselling ™ is a PHIPA and PIPEDA-compliant healthcare platform and mobile app that provides secure online video, talk and text counselling for individuals and their families struggling with mental health issues such as depression and anxiety, as well as abuse and dependency on alcohol or drugs.


What equipment do I need?           

Webcam

Video counselling - all you need is a computer or mobile device with a webcam.

Phone

Talk counselling – any phone or mobile device will work

Text

Text counselling – you can text your therapist using your computer, laptop or mobile device


How do I book an online session?

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Get Started


Is Hasu covered under my employer's group benefits?

Most benefit plans include coverage for counselling provided by social workers and psychotherapists. Prior to booking a session, you should inquire with your group benefits administrator if the service you are seeking will be covered. Once your session has been completed, you will receive a receipt which will include the necessary information for you to submit for reimbursement through your employer's group benefits plan.


How much does it cost?

We are proud to offer counselling for less than half the price of face-to-face therapy! The cost for a one hour session is $95.00 (plus HST) for video or talk counselling on any device and Unlimited Text Therapy is $29.00 per week (plus HST). Most of our services are covered by employee benefits packages as well as insurance plans, but be sure to check your coverage before moving forward!


Is my Hasu therapist a certified professional?

Yes. Hasu providers are experienced healthcare professionals registered/licensed with their provincial regulatory body and thoroughly screened, including confirmation of a vulnerable persons police check.


Is Hasu private and secure?

Yes. Your privacy is very important to us. Your information will not be stored electronically and will be secured in accordance with the requirements of your therapist's professional governing body/college. Only your therapist will have access to your information and we will not reveal client information to any external organization unless we have been authorized by you through signed consent, or we are legally required to do so. Hasu ensures protected end-to-end encryption across all devices and registration information is encrypted using SSL/TLS technology. For more information please visit our client privacy page.


What issues does Hasu provide support for?

Hasu therapists provide support for many mental health issues such as depression, anxiety, trauma, substance abuse and many more. Feel free to browse our Therapist Network or discuss your needs with our Hasu Care Coordinator at 1.844.NOW.HASU who can help suggest specific therapists based on your needs and goals.


How old do I have to be to use Hasu?

Clients must be a minimum of 16 years of age or older.


COMPANY

Hasu Behavioural Health connects Canadians struggling with mental health issues and substance abuse with an online therapist quickly and at half the cost of face-to-face therapy.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest hospital emergency room.

HASU ECOUNSELLING DOES NOT OFFER CRISIS COUNSELLING OR EMERGENCY SERVICES.

Contact Us
Hasu Behavioural Health Inc.
1 King St. W, Suite 4800 – 149
Toronto, ON
M5H 1A1

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